Privacy Policy
Effective Date: 17 April 2025
At iTalkaMedia, we’re committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA). This policy explains what we collect, how we use it, and how we keep it safe.
By using our website or services, you agree to the terms of this Privacy Policy.
1. What Information We Collect
We may collect and process the following personal information:
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- Contact Details: Full name, email address, phone number are typically collected via contact forms or direct communication.
- Website Usage Data: IP address, browser type, pages visited, and time spent is collected through cookies and analytics tools.
- Optional Info: Company name, project details, or any information you choose to share with us voluntarily.
2. Why We Collect Your Information
We collect your information for the following reasons:
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- To respond to enquiries or requests
- To provide services or support
- To improve our website and offerings
- To send relevant updates, only with your consent
- To comply with legal obligations
3. Consent in Terms of POPIA
By submitting your personal information via our website or contacting us, you provide voluntary, specific, and informed consent for us to process your data as outlined in this policy.
You may withdraw your consent at any time by contacting us at info@italkamedia.com.
4. Cookies & Analytics
Our website uses cookies and third-party analytics (like Google Analytics) to help us understand how users interact with the site. This helps us improve performance and usability.
You can manage your cookie preferences through your browser settings.
5. Data Security
We take all reasonable steps to protect your personal information, including secure servers, encrypted storage where applicable, and restricted access to sensitive data.
6. Disclosure to Third Parties
We do not sell your personal information. We may share data with trusted service providers who help us operate our website or deliver services, but only where necessary, and only under strict confidentiality agreements.
7. Your Rights Under POPIA
Under POPIA, you have the right to:
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- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to processing or direct marketing
- Lodge a complaint with the Information Regulator if you’re not satisfied with how we handle your data
- To exercise these rights, simply email us at info@italkamedia.com.
8. Data Retention
We keep personal information only as long as necessary for business or legal purposes. When no longer needed, your data is safely deleted or anonymised.
9. Changes to This Policy
We may update this policy occasionally to stay compliant with regulations or reflect changes in our practices. Please check back from time to time.
10. Contact Us
If you have any questions about this policy or how we handle your personal information, get in touch: